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BST Hyde Park Introduces New Accessibility Measures

Since its inception back in 2013, BST Hyde Park has consistently adapted and improved the accessibility arrangements at their events. That year – indeed their inaugural festival – they were awarded Silver Level in the Charter of Best Practice, an accolade bestowed upon them by Attitude is Everything; a charity dedicated to improving the live experience for deaf and disabled fans.

With this in mind, organisers have introduced a series of significant improvements to the festival site, meaning that whether you want to catch a glimpse of Paul Simon, or are waiting to witness Bruno Mars‘ ’24K Magic’, you can rest assured that great steps have been taken to upgrade the accessibility across site.

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This year will see tens of thousands of fans flocking to BST Hyde Park, be that for Roger WatersThe CureMichael Buble, or Eric Clapton, so clearly organisers want every ticket holder to be able to enjoy the festival just as much as the next.

2018’s updated accessibility facilities include a revised booking system, allowing ticketholders to provide disability documents prior to the festival. That means that important papers need not be taken on the day of the festival, so the risk of losing them is eliminated. Supporting document forms can be downloaded here.

Viewing platforms continue to be improved, as BST organisers act upon feedback provided by those who live with disabilities, following 2017’s edition of the festival. Nearby facilities, such as toilets, will be easier to access and the viewing platform for the Barclaycard Stage is in a new, accessible location, thanks to the improved route layout.

As well as this, the festival sees overhauls made to the British Sign Language provisions that they offer, with improved screen-in-screen and interpreter visibility. Those with hearing impairments now have access to a dedicated Typetext service, making communication with the customer services team significantly better.

Further improvements include Hearing induction Loops, Accessible toilets with hoist and British Sign Language Performance Interpreter for all Great Oak Stage performances when requested. A free Personal Assistant Pass will be provided to all guests for whom they are required.

It is important that music can be enjoyed by everyone, to the fullest, so the effort that organisers are making here – to ensure that their festival is as inclusive as possible – should be commended.

 

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